You can request deletion of your Acube account and personal data associated with the mobile app. Acube is a employer-managed field-force application — your organization may also handle deletion through your HR or IT administrator.
Who can use this page
Current or former employees and authorized users who had an Acube account created by their employer. If you never had an account, no action is required.
How to request deletion
Option 1 — Email (recommended)
Send an email from your registered work email address to privacy@acube.com with the subject line: Acube account deletion request.
Include:
- Your full name
- Registered phone number and email on the app
- Employee ID (if known)
- Employer / company name
- Confirmation that you want your account and app data deleted
Option 2 — Through your employer
Contact your company's HR, admin, or IT team. They can disable your account and request deletion of your data from the Acube admin panel on your behalf.
What we delete
After verifying your identity, we will delete or anonymize, where applicable:
- Your user profile and login credentials
- Attendance records (photos, videos, GPS tied to your account)
- Location tracking history associated with your account
- Orders, dealer/counter entries, TA/DA claims, notes, and chat linked to your account
- Documents uploaded during registration (where stored under your user)
What may be retained
Your employer may need to keep certain records for legal, tax, payroll, or audit purposes. Those records are retained under your employer's policies, not for app marketing purposes.
Processing time
We aim to complete verified deletion requests within 30 days. You may receive a confirmation email when processing is finished.
Delete only app data (keep employment records)
If you want only mobile-app access removed but employment records kept by your employer, state that clearly in your request. Your employer may still hold HR data separately.
Questions
Privacy: privacy@acube.com
Support: support@acube.com